How many clusters of Finesse will a single PG support?

The correct answer is A. one. A single Peripheral Gateway (PG) in a Cisco Contact Center Enterprise environment supports one cluster of Finesse. This design ensures that each PG is dedicated to a specific Finesse cluster, facilitating optimal performance and reliability in agent desktop operations.

Cisco Unified CCE Solution

Question

Options

Aone
Btwo
Cthree
Dfour

How the community answered

(37 responses)

A
86% (32)
B
3% (1)
C
3% (1)
D
8% (3)

Explanation

A single Peripheral Gateway (PG) in a Cisco Contact Center Enterprise environment supports one cluster of Finesse. This design ensures that each PG is dedicated to a specific Finesse cluster, facilitating optimal performance and reliability in agent desktop operations.

Topics

#PG#Finesse cluster#PG capacity#CCE architecture

Community Discussion

No community discussion yet for this question.

Full 500-442 Practice