Cisco
500-440 · Question #60
Which four functional limitations are Whisper Announcements subject to? (Choose four.)
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Features and Functionality of Cisco Unified CCE
Question
Which four functional limitations are Whisper Announcements subject to? (Choose four.)
Options
- AAnnouncements do not play for outbound calls made by an agent.
- BFor a Whisper Announcement to work with agent-to-agent calls, use the SendToVRU or
- CAnnouncements do not play when the router selects the agent through a label node.
- DCVP Transfers do not support Whisper Announcements.
- EWhisper Announcements do not support Silent Monitoring.
- FOnly one announcement can play for each call.
- GWhile an announcement plays, you cannot put the call on hold, transfer, or conference; release
- HWhisper Announcements are not supported in a Mobile Agent deployment.
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Topics
#Whisper Announcements#Call Flow#Agent Capabilities#Feature Constraints