Cisco
500-440 · Question #54
In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.)
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Features and Functionality of Cisco Unified CCE
Question
In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.)
Options
- ATreat the call with Dialed Number Default Label.
- BQueue the call and play a message, then release the call.
- CTreat the call with System Default Label.
- DTerminate the call with a Dialog Fail or RouteEnd.
- ETransfer calls to an available IVR port.
- FSend a Release Message to the routing client.
- GOffer Courtesy Callback to the caller, then terminate the call.
- HTransfer the call to the Cisco Unified Communications Manager hunt group.
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Topics
#Congestion Control#Call Throttling#Call Treatment#CCE Routing