3309 Exam Questions
123 real 3309 exam questions with expert-verified answers and explanations. Page 3 of 3.
- Question #106
What acts as the control center for all H.323 VoIP interactions in the Avaya Aura Experience Portal (AAEP) system?
- Question #107
The Agent script editor allows the use of GUI elements such as text boxes and buttons within the agent script. In which situation are such elements used?
- Question #108
The ICR Application Configuration, used to configure the self-service, wait treatment and error handling applications, is part of which Intelligent Customer Routing (ICR) component...
- Question #109
Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?
- Question #110
In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)
- Question #111
Logs for Proactive Outreach Manager (POM) 3.0 are available through the Command Line Interface (CLI). Where are these logs located?
- Question #112
Parameters that affect how voice data is sent through the network are administered for which Avaya Aura Experience Portal (AAEP) component?
- Question #113
Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)
- Question #115
Which role allows users to update all of the transcription related configuration parameters for an application?
- Question #116
When setting up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions. Where do you define the N...
- Question #117
Which report displays information starting with the initial inbound or outbound call and ending with the termination of the CCXML page?
- Question #118
For Avaya Aura Experience Portal (AAEP) systems that do not use the organization feature, what information is displayed on the Audit Log report?
- Question #119
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with it. Which corrective action must be tak...
- Question #120
The Avaya Aura Experience Portal (AAEP) system consists of which two major subsystems? (Choose two.)
- Question #121
What are three possible exit reasons in an ICR CCA Session Detail report? (Choose three.)
- Question #122
When the Avaya Aura Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?
- Question #123
When defining SMS browser settings, the number of threads can be defined. Which statement describes the term thread?
- Question #124
If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests?
- Question #125
Which two components of the Proactive Outreach Manager (POM) 3.0 solution support load balancing, even in a multi-server installation? (Choose two.)
- Question #126
The Licensing Allocations page for a single server, non-zonal Avaya Aura Experience Portal (AAEP) system shows 50 licensed H.323 ports. Which two statements about the Allocated, Co...
- Question #127
Which two components are required to support an Avaya Aura Experience Portal (AAEP) email application? (Choose two.)
- Question #129
Which statement is true with respect to the setup of Proactive Outreach Manager (POM) zones?
- Question #130
When a call center is administered for Intelligent Customer Routing (ICR), what is the purpose of the Primary ACD Identifier field?