Avaya
3309 · Question #109
Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?
The correct answer is B. A campaign is a strategy defining when to best contact contacts. See the full explanation below for the reasoning.
Question
Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?
Options
- AA campaign is a collection of customer names, telephone numbers, and e-mail addresses.
- BA campaign is a strategy defining when to best contact contacts.
- CA campaign is a collection of contact records with contact attributes, a media channel to contact
- DA campaign is a group of agents assigned to a specific job/task.
How the community answered
(16 responses)- A13% (2)
- B75% (12)
- C6% (1)
- D6% (1)
Community Discussion
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