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3309 · Question #109

Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

The correct answer is B. A campaign is a strategy defining when to best contact contacts. See the full explanation below for the reasoning.

Question

Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

Options

  • AA campaign is a collection of customer names, telephone numbers, and e-mail addresses.
  • BA campaign is a strategy defining when to best contact contacts.
  • CA campaign is a collection of contact records with contact attributes, a media channel to contact
  • DA campaign is a group of agents assigned to a specific job/task.

How the community answered

(16 responses)
  • A
    13% (2)
  • B
    75% (12)
  • C
    6% (1)
  • D
    6% (1)

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