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3309 · Question #110
In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)
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Question
In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)
Options
- AAbandon Reason
- BExit Reason
- CFailure Reason
- DRe-queue Reason
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