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3309 · Question #107
3309 Question #107: Real Exam Question with Answer & Explanation
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Question
The Agent script editor allows the use of GUI elements such as text boxes and buttons within the agent script. In which situation are such elements used?
Options
- Aif the script is sent through an SMS to the contact
- Bif the script is dynamic, because it automatically adjusts to answers given by the contact
- Cif the script allows agents to change data in the contact database
- Dif agents are allocated dynamically to the call, and they need to identify themselves
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