Avaya

3304 · Question #36

A supervisor wants to endure that a specified group of agents logout at a specified time during the work week. How can this be accomplished?

The correct answer is B. with Forced Agent Logout Time. See the full explanation below for the reasoning.

Question

A supervisor wants to endure that a specified group of agents logout at a specified time during the work week. How can this be accomplished?

Options

Awith After Call Work (ACW) Agent Considered Idle
Bwith Forced Agent Logout Time
Cwith Interruptible Aux Notification Timer (sec)
Dwith Maximum Time Agent in ACW before logout (sec)

How the community answered

(33 responses)

A
6% (2)
B
73% (24)
C
6% (2)
D
15% (5)

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