Avaya
3304 · Question #35
What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center Elite? (Choose three.)
The correct answer is A. Service Level Maximize B. Advocate E. Agent Selection (EAS). See the full explanation below for the reasoning.
Question
What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center Elite? (Choose three.)
Options
- AService Level Maximize
- BAdvocate
- CHunt Group
- DCall Management System (CMS)
- EAgent Selection (EAS)
How the community answered
(63 responses)- A84% (53)
- C6% (4)
- D10% (6)
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