3303 Exam Questions

A system supervisor calls support to report that when Job Agent view in Monitor is used, agents that are on break cannot be seen. What is the reason for this happening?

To configure the opt-out feature for a virtual job, you need to select the check-box against "Should 'opt outs' be enabled". This enables other configuration parameters for this fe...

What should the crontab of a secondary dialer have?

On the Avaya Proactive Contact Analyst application, which section shows you Non-Contact and Error summary reports?

A business has a three dialer pod (one primary and two secondary) and ten supervisor workstations. How many Java processes should be running while checking mid-tier services (check...

A system operator opens a Job Status view in the Avaya Proactive Contact Monitor and notices that the status for job EXP100 is shown as Active, but the character-based Job Monitor...

A system is logging errors on a porter process during every reboot/restart of Proactive Contact. Which two parameters, if mismatched, would cause this? (Choose two.) Avaya 3303 Exa...

What does db_mgr script do?

Which two statements are accurate about configuring the Supervisor Software? (Choose two.)

Which three tasks must be completed for the installation of the server operating system software? (Choose three.)

A system operator states that a job ended, but the linked Job did not start. You verified that Job linking was configured correctly. Using Avaya Proactive Contact 5.X, which three...

A system operator complains that Analyst reports do not show any data for yesterday. Which three actions would you take to resolve this problem? (Choose three.)

A system operator has accidentally deleted a very complicated and frequently used call selection file. The system operator must determine if the type of backup that is made every e...

Avaya 3303 Exam A system operator needs to configure telephone numbers in 720-435-xxxx to be in the Mountain No Daylight time zone (K). The exhibit shows the current configuration...

From where can you run the backup complete system?

How can you enable the Escape General Recall feature in Avaya Proactive Contact 5.X?

Agents are no longer being acquired or released.Which two command-line troubleshooting tools can be used to see if all of the blend processes are still running? (Choose two.)

Which tool is used to obtain the operation status of the acdmon binary?

Every day in the early afternoon, dccserver crashes. The system operator calls support and asks for an explanation.Which three resources would you use to investigate this problem f...

A business using Avaya Proactive Contact with PG230 would like called parties to hear a specific message (message 4 - fwait3) while on hold during a warm transfer. What are two cor...

A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that th...

In the Proactive Contact Analyst application, what is the default duration for which you get the data on non-monthly Agent Activity reports?

Which report in Avaya Proactive Contact Analyst shows the configured Agent hierarchies?

A system operator observes that on a particular job, agents are being presented with unexpected release codes after selecting the release line button. Which configuration in the jo...

Which three hardware components are required for a Proactive Contact with Computer Telephony Integration (CTI) configuration using predictive dialing? (Choose three.)

Which three are required for license server setup? (Choose three.)

A Job is running on Avaya Proactive Contact 5.0 and the system operator notices that not enough records are selected. The operator wants to change selection criteria to select more...

Which three files must be configured as part of the switch configuration on the CPU? (Choose three.)

A business wants to configure Avaya Proactive Contact 5.0 with Avaya Aura Contact Center for Blending. Which Avaya software is needed?