Avaya
3303 · Question #76
A business using Avaya Proactive Contact with PG230 would like called parties to hear a specific message (message 4 - fwait3) while on hold during a warm transfer. What are two correct…
The correct answer is B. A "Transfer Wait Queue" script should be built with fwait3 and configured in the "Script label touse for D. "4 | message 4" should be configured in the "Number of message to play while on hold awaiting transfer". See the full explanation below for the reasoning.
Question
A business using Avaya Proactive Contact with PG230 would like called parties to hear a specific message (message 4 - fwait3) while on hold during a warm transfer. What are two correct configurations for this requirement? (Choose two.)
Options
- AA "Transfer Wait Queue" script should be built with fwait3 and configured in the "Script label touse for
- BA "Transfer Wait Queue" script should be built with fwait3 and configured in the "Script label touse for
- C"4 | message 4" should be configured in the "Number of message to play while on hold awaiting transfer"
- D"4 | message 4" should be configured in the "Number of message to play while on hold awaiting transfer"
- E"4 | message 4" should be configured in the "Number of message to play while on hold awaiting transfer"
How the community answered
(22 responses)- A14% (3)
- B77% (17)
- C5% (1)
- E5% (1)
Community Discussion
No community discussion yet for this question.