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Avaya

3303 · Question #81

Which three hardware components are required for a Proactive Contact with Computer Telephony Integration (CTI) configuration using predictive dialing? (Choose three.)

The correct answer is A. Avaya Application Enablement Services (AES) 3.1 or later C. Avaya Communication Manager (CM) 3.1 or later D. TN-744-based Call Classifier Cards version "e"or later. See the full explanation below for the reasoning.

Question

Which three hardware components are required for a Proactive Contact with Computer Telephony Integration (CTI) configuration using predictive dialing? (Choose three.)

Options

  • AAvaya Application Enablement Services (AES) 3.1 or later
  • BAvaya PG230 gateway or Avaya PG230RM gateway
  • CAvaya Communication Manager (CM) 3.1 or later
  • DTN-744-based Call Classifier Cards version "e"or later
  • EEnhanced Network Bus Controller

How the community answered

(26 responses)
  • A
    69% (18)
  • B
    12% (3)
  • E
    19% (5)

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