Avaya
3303 · Question #80
A system operator observes that on a particular job, agents are being presented with unexpected release codes after selecting the release line button. Which configuration in the job should be…
The correct answer is A. agent key definition file name. See the full explanation below for the reasoning.
Question
A system operator observes that on a particular job, agents are being presented with unexpected release codes after selecting the release line button. Which configuration in the job should be examined?
Options
- Aagent key definition file name
- Bscript label to use for making call
- Coutbound Screen
- Drecord selection file name
How the community answered
(36 responses)- A78% (28)
- B14% (5)
- C3% (1)
- D6% (2)
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