Avaya
3303 · Question #54
3303 Question #54: Real Exam Question with Answer & Explanation
Sign in or unlock 3303 to reveal the answer and full explanation for question #54. The question stem and answer options stay visible for context.
Question
A system supervisor calls support to report that when Job Agent view in Monitor is used, agents that are on break cannot be seen. What is the reason for this happening?
Options
- AAn agent who is on break is not really on a job. The supervisor should see that the agent is still on
- BThe agents are exiting out of the Proactive Contact Agent (PC Agent) application rather than using
- CDisplay of agents who have used the "Go On Break" function of PC Agent application is not supported
- DMonitor may not be configured to display agents who are on break.
- EAn agent who has used the "Go On Break" function Is shown as "Off Job" in Monitor.
Unlock 3303 to see the answer
You've previewed enough free 3303 questions. Unlock 3303 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.