Avaya
3303 · Question #67
A system operator states that a job ended, but the linked Job did not start. You verified that Job linking was configured correctly. Using Avaya Proactive Contact 5.X, which three actions would you…
The correct answer is B. Check the mid_tier_log to see if a supervisor chose to link to a different job while the original job was C. Run check_errors for the time range during which the original job stopped and the linked job was D. Check the supervisor's cd.log file to see if the supervisor made any changes to the job while it was running. See the full explanation below for the reasoning.
Question
A system operator states that a job ended, but the linked Job did not start. You verified that Job linking was configured correctly. Using Avaya Proactive Contact 5.X, which three actions would you perform to investigate this problem further? (Choose three.)
Options
- ACheck the account log to seeifthe user remembered to run the record selection for the linked job.
- BCheck the mid_tier_log to see if a supervisor chose to link to a different job while the original job was
- CRun check_errors for the time range during which the original job stopped and the linked job was
- DCheck the supervisor's cd.log file to see if the supervisor made any changes to the job while it was running.
- ECheck the account log to see if a supervisor stopped the original job manually.
How the community answered
(65 responses)- A18% (12)
- B71% (46)
- E11% (7)
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