300-085 · Question #87
After you import users from Cisco Unified Communications Manager Express to Cisco Unity Express, you find that some users are missing. Which two reasons might be causing this problem? (Choose two.)
The correct answer is B. The username has spaces in the name. C. The ephone is missing the username and password. When importing users from CUCME into CUE, specific ephone configuration requirements and username formatting rules must be met or users will be silently skipped.
Question
After you import users from Cisco Unified Communications Manager Express to Cisco Unity Express, you find that some users are missing. Which two reasons might be causing this problem? (Choose two.)
Options
- AThe username has numbers in the name.
- BThe username has spaces in the name.
- CThe ephone is missing the username and password.
- DThe ephone DN does not have the username and password.
- EThe username is longer than 15 characters.
- FThe ephone is not marked as active.
How the community answered
(38 responses)- A8% (3)
- B76% (29)
- D3% (1)
- E3% (1)
- F11% (4)
Why each option
When importing users from CUCME into CUE, specific ephone configuration requirements and username formatting rules must be met or users will be silently skipped.
CUE usernames support alphanumeric characters including numbers, so numbers in a username do not cause import failures.
CUE's user import process does not support usernames that contain spaces - such usernames are rejected during the import and those users will not appear in CUE.
The ephone definition in CUCME must include both a username and password; if these are missing, CUE cannot authenticate and map the user during the import process, causing those users to be omitted.
Username and password are properties of the ephone block itself, not the ephone-dn; missing them on the DN is not the source of the problem.
CUE supports usernames longer than 15 characters and does not enforce a 15-character limit as a reason for import failure.
There is no 'active' status flag on an ephone that would cause CUE to skip it during import.
Concept tested: CUCME to CUE user import requirements and restrictions
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/cli_admin/cueadmin/cueadmin_chapter_011.html
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