300-085 · Question #230
You use the Cisco Unit, Express GUI to delete a user account. What happens to the user account and mailbox?
The correct answer is D. Both the mailbox and the user account are deleted.. Deleting a user account through the Cisco Unity Express GUI removes both the user account and the associated voicemail mailbox in a single operation.
Question
You use the Cisco Unit, Express GUI to delete a user account. What happens to the user account and mailbox?
Options
- ABoth the mailbox and user account are archived.
- BThe mailbox is orphaned, but the user account is deleted
- CThe mailbox is deleted, but the user account is orphaned
- DBoth the mailbox and the user account are deleted.
How the community answered
(50 responses)- A4% (2)
- B2% (1)
- C4% (2)
- D90% (45)
Why each option
Deleting a user account through the Cisco Unity Express GUI removes both the user account and the associated voicemail mailbox in a single operation.
Cisco Unity Express does not include an archive function that retains deleted user accounts or mailboxes in a recoverable archived state.
CUE does not orphan the mailbox when a user account is deleted via the GUI - both objects are removed together in the same operation.
CUE does not orphan the user account when deletion is triggered via the GUI - both the account and the mailbox are deleted together.
The Cisco Unity Express GUI performs a complete deletion when a user account is removed, wiping both the user account record and its associated voicemail mailbox simultaneously. This behavior is by design to prevent orphaned mailboxes from consuming storage on the CUE module and leaving inaccessible data behind.
Concept tested: Cisco Unity Express user account and mailbox deletion behavior
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/admin/guide/cuead_bk_A59972BA_00_admin-guide-86/cuead_m_managing-users.html
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