300-085 Question #77: Real Exam Question with Answer & Explanation

Question

Options

• ACall routing is done using route lists.
• BCall routing is done using tables.
• CAttempt Sign-In and Attempt Forward are both predefined direct routing rules.
• DYou cannot delete the predefined rules.
• EOpening Greeting is always the first entry.

Explanation

Cisco Unity Connection routes calls using routing tables, and its predefined routing rules cannot be deleted by administrators.

Common mistakes.

• A. Route lists are a Cisco Unified Communications Manager dial-plan object used for PSTN failover and have no equivalent role in Unity Connection, which uses routing tables instead.
• C. Attempt Forward is a predefined forwarded routing rule, not a direct routing rule - direct and forwarded routing rules are separate, distinct categories within Unity Connection's routing architecture.
• E. Opening Greeting is a predefined direct routing rule but is not guaranteed to always be the first entry, because administrators can insert higher-priority custom rules above it in the table.

Concept tested. Unity Connection call routing tables and predefined rule protection

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag/b_15cucsag_chapter_01110.html

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