nerdexam
Cisco

300-085 · Question #77

Which two statements about call routing on Cisco Unity Connection are true? (Choose two.)

The correct answer is B. Call routing is done using tables. D. You cannot delete the predefined rules. Cisco Unity Connection routes calls using routing tables, and its predefined routing rules cannot be deleted by administrators.

Cisco Unity Connection

Question

Which two statements about call routing on Cisco Unity Connection are true? (Choose two.)

Options

  • ACall routing is done using route lists.
  • BCall routing is done using tables.
  • CAttempt Sign-In and Attempt Forward are both predefined direct routing rules.
  • DYou cannot delete the predefined rules.
  • EOpening Greeting is always the first entry.

How the community answered

(20 responses)
  • B
    90% (18)
  • C
    5% (1)
  • E
    5% (1)

Why each option

Cisco Unity Connection routes calls using routing tables, and its predefined routing rules cannot be deleted by administrators.

ACall routing is done using route lists.

Route lists are a Cisco Unified Communications Manager dial-plan object used for PSTN failover and have no equivalent role in Unity Connection, which uses routing tables instead.

BCall routing is done using tables.Correct

Unity Connection organizes call routing into routing tables that contain direct routing rules and forwarded routing rules, evaluated top-to-bottom until a match is found. Route lists are a Cisco Unified CM construct and do not exist in Unity Connection.

CAttempt Sign-In and Attempt Forward are both predefined direct routing rules.

Attempt Forward is a predefined forwarded routing rule, not a direct routing rule - direct and forwarded routing rules are separate, distinct categories within Unity Connection's routing architecture.

DYou cannot delete the predefined rules.Correct

Unity Connection ships with predefined routing rules such as Opening Greeting, Attempt Sign-In, and Attempt Forward that the system requires for baseline call handling. These predefined rules are locked and cannot be removed, though administrators can adjust their order and properties.

EOpening Greeting is always the first entry.

Opening Greeting is a predefined direct routing rule but is not guaranteed to always be the first entry, because administrators can insert higher-priority custom rules above it in the table.

Concept tested: Unity Connection call routing tables and predefined rule protection

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag/b_15cucsag_chapter_01110.html

Topics

#call routing#route tables#routing rules#predefined rules

Community Discussion

No community discussion yet for this question.

Full 300-085 Practice