300-085 · Question #76
In Cisco Unity Connection, which three elements are used to provide call management? (Choose three.)
The correct answer is A. Call Handlers B. Restriction Tables C. Schedules and Holidays. Cisco Unity Connection uses Call Handlers, Restriction Tables, and Schedules and Holidays together to control how incoming calls are answered, what actions callers can take, and when different rules apply.
Question
In Cisco Unity Connection, which three elements are used to provide call management? (Choose three.)
Options
- ACall Handlers
- BRestriction Tables
- CSchedules and Holidays
- DRoute Patterns
- EHunt Lists
- FSystem Distribution Lists
How the community answered
(27 responses)- A93% (25)
- E4% (1)
- F4% (1)
Why each option
Cisco Unity Connection uses Call Handlers, Restriction Tables, and Schedules and Holidays together to control how incoming calls are answered, what actions callers can take, and when different rules apply.
Call Handlers are the primary call management objects that answer calls, play greetings, and route callers through menus and transfers.
Restriction Tables define which phone numbers users and call handlers are allowed to dial, preventing unauthorized transfers or outbound calls.
Schedules and Holidays determine which greeting or routing behavior is active at specific times, enabling business-hours vs. after-hours call management.
Route Patterns are a Cisco Unified Communications Manager construct used for dial plan routing, not a Cisco Unity Connection call management element.
Hunt Lists belong to Cisco Unified Communications Manager for distributing calls across a group of lines and do not exist as call management components within Unity Connection.
System Distribution Lists are used for sending voicemail messages to groups of users and serve a messaging function, not call flow management.
Concept tested: Cisco Unity Connection core call management components
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucagx.html
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