Which two call management capabilities are valid? (Choose two.)

Interview handlers are a valid Unity Connection call management type that plays a scripted series of questions to callers and records their spoken or keypad responses, commonly used to gather information before routing.

Directory handlers are a valid Unity Connection call management type that allows callers to search for a user by spelling their name or entering their extension, then transfers the call to the matched user.

Operator handlers are not a defined handler type in Cisco Unity Connection; operator routing is configured through call handler transfer rules or automated attendant settings, not a dedicated operator handler object.

Receptionist handlers are not a standard handler type in Cisco Unity Connection; receptionist functionality is provided through call handlers or Cisco Unified Attendant Console, not a distinct handler category.

System handlers in Unity Connection refer to built-in default call handlers such as the Opening Greeting, not a separate configurable handler type available for custom call management workflows.