300-085 · Question #275
When are call routing rules used in Cisco Unity Connection?
Call routing rules in Cisco Unity Connection are applied during incoming calls to direct callers to the operator or specific subscribers.
Question
When are call routing rules used in Cisco Unity Connection?
Options
- Awhen recording a message as an alternate greeting
- Bduring outbound transfers to the PSTN
- Cduring recording and playback by phone from Cisco Unity Connection
- Dduring incoming calls to the operator or specific subscribers Answer: D
Why each option
Call routing rules in Cisco Unity Connection are applied during incoming calls to direct callers to the operator or specific subscribers.
Alternate greetings are a subscriber-level setting that replaces the standard mailbox greeting and are not controlled by call routing rules.
Outbound PSTN transfers are governed by Cisco Unified Communications Manager dial plans and route patterns, not Unity Connection call routing rules.
Recording and playback by phone is a subscriber self-service interaction within Unity Connection and is not subject to call routing rules.
Concept tested: Cisco Unity Connection call routing rules application context
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/administration/guide/b_11xcucaginx/b_11xcucaginx_chapter_01110.html
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