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300-085 · Question #19

Which tool that is used for troubleshooting Cisco Unified Communications Manager is also used to troubleshoot and monitor Cisco Unity Connection?

The correct answer is C. Cisco Unified Real Time Monitoring Tool. Cisco Unified Real Time Monitoring Tool (RTMT) is used to troubleshoot and monitor both Cisco Unified Communications Manager and Cisco Unity Connection.

Cisco Unity Connection

Question

Which tool that is used for troubleshooting Cisco Unified Communications Manager is also used to troubleshoot and monitor Cisco Unity Connection?

Options

  • ACisco Unified Dialed Number Analyzer
  • BCisco Unified Monitoring and Troubleshooting Tool
  • CCisco Unified Real Time Monitoring Tool
  • DCisco Unified Port Monitor
  • ECisco Unified Serviceability

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    91% (29)

Why each option

Cisco Unified Real Time Monitoring Tool (RTMT) is used to troubleshoot and monitor both Cisco Unified Communications Manager and Cisco Unity Connection.

ACisco Unified Dialed Number Analyzer

Cisco Unified Dialed Number Analyzer is a CUCM-specific tool for testing dial plan digit analysis and is not available for Cisco Unity Connection.

BCisco Unified Monitoring and Troubleshooting Tool

'Cisco Unified Monitoring and Troubleshooting Tool' is not an actual named Cisco product; it is a fabricated distractor.

CCisco Unified Real Time Monitoring ToolCorrect

RTMT is a Java-based client application that connects to both CUCM and CUC clusters to provide real-time performance monitoring, log collection, and alert management. It is the standard cross-platform monitoring tool supported on both products, making it the correct answer for a tool shared between CUCM and CUC troubleshooting.

DCisco Unified Port Monitor

'Cisco Unified Port Monitor' is not a real Cisco tool name and does not exist as a product.

ECisco Unified Serviceability

Cisco Unified Serviceability is a web-based administration interface for managing services and traces but is not the same monitoring client used across both CUCM and CUC for real-time troubleshooting.

Concept tested: RTMT usage across CUCM and Unity Connection

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/administration/guide/b_cucsag/b_cucsag_chapter_0110.html

Topics

#RTMT#Unity Connection monitoring#troubleshooting tools#real-time monitoring

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