nerdexam
Cisco

300-085 · Question #164

When Cisco Unity Express is integrated with Cisco CallManager, which protocol handles Message Waiting Indication?

The correct answer is C. Java Telephony Application Programming Interface. When Cisco Unity Express integrates with Cisco CallManager, JTAPI is the CTI protocol used to set and clear Message Waiting Indicators on subscriber IP phones.

Cisco Unity Connection

Question

When Cisco Unity Express is integrated with Cisco CallManager, which protocol handles Message Waiting Indication?

Options

  • ASession Initiation Protocol
  • BVoice Profile for Internet Mail
  • CJava Telephony Application Programming Interface
  • DMultipurpose Internet Mail Extensions
  • EVoIP
  • FInternet Message Access Protocol

How the community answered

(34 responses)
  • A
    3% (1)
  • B
    3% (1)
  • C
    88% (30)
  • E
    6% (2)

Why each option

When Cisco Unity Express integrates with Cisco CallManager, JTAPI is the CTI protocol used to set and clear Message Waiting Indicators on subscriber IP phones.

ASession Initiation Protocol

SIP handles call signaling and session setup between endpoints but is not the protocol CUE uses to trigger MWI events on phones registered to Cisco CallManager.

BVoice Profile for Internet Mail

VPIM (Voice Profile for Internet Mail) is a standard for exchanging voice messages between disparate voicemail systems over IP networks, not for signaling MWI status.

CJava Telephony Application Programming InterfaceCorrect

JTAPI (Java Telephony Application Programming Interface) is the CTI protocol that Cisco Unity Express uses to communicate with Cisco CallManager to turn the MWI lamp on and off on subscriber phones. CUE uses a dedicated JTAPI user account configured on CallManager to send MWI on and off notifications whenever a voicemail is deposited or retrieved from a mailbox.

DMultipurpose Internet Mail Extensions

MIME (Multipurpose Internet Mail Extensions) is an email format standard used to encode message attachments and body types, with no role in MWI signaling.

EVoIP

VoIP is a broad umbrella term for voice-over-IP technology and does not identify a specific protocol responsible for MWI in a CUE-CallManager integration.

FInternet Message Access Protocol

IMAP is an email retrieval protocol used by clients to access messages on a mail server and plays no part in MWI signaling between CUE and CallManager.

Concept tested: CUE MWI protocol in Cisco CallManager integration

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/administration/guide/cius86ag/cius86int.html

Topics

#MWI#JTAPI#Unity Express integration#protocol

Community Discussion

No community discussion yet for this question.

Full 300-085 Practice