300-085 Question #10: Real Exam Question with Answer & Explanation

The correct answer is A: Connection Conversation Manager. After configuring the SMTP server in Cisco Unity Connection, the Connection Conversation Manager service must be restarted to apply the new mail settings.

Cisco Unity Connection

Question

Which of the following services must be restarted in Cisco Unity Connection Serviceability once you configure the SMTP server?

Options

AConnection Conversation Manager
BConnection Mixer
CConnection SNMP Agent
DConnection Administration
ENo services need to be restarted

Explanation

After configuring the SMTP server in Cisco Unity Connection, the Connection Conversation Manager service must be restarted to apply the new mail settings.

Common mistakes.

B. Connection Mixer handles audio mixing and transcoding for voice messages and is not involved in SMTP or email notification processing.
C. Connection SNMP Agent manages SNMP-based monitoring and alerting, which is unrelated to SMTP mail server configuration.
D. Connection Administration is the web-based administrative interface process and does not handle outbound email or voicemail notification delivery.
E. A service restart is required because Connection Conversation Manager caches the SMTP configuration at startup and will not pick up changes dynamically.

Concept tested. Unity Connection service restart after SMTP configuration

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag/b_15cucsag_chapter_01110.html

Topics

#SMTP configuration#Connection Conversation Manager#serviceability restart#Unity Connection

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