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300-085 · Question #10

Which of the following services must be restarted in Cisco Unity Connection Serviceability once you configure the SMTP server?

The correct answer is A. Connection Conversation Manager. After configuring the SMTP server in Cisco Unity Connection, the Connection Conversation Manager service must be restarted to apply the new mail settings.

Cisco Unity Connection

Question

Which of the following services must be restarted in Cisco Unity Connection Serviceability once you configure the SMTP server?

Options

  • AConnection Conversation Manager
  • BConnection Mixer
  • CConnection SNMP Agent
  • DConnection Administration
  • ENo services need to be restarted

How the community answered

(59 responses)
  • A
    95% (56)
  • C
    2% (1)
  • D
    3% (2)

Why each option

After configuring the SMTP server in Cisco Unity Connection, the Connection Conversation Manager service must be restarted to apply the new mail settings.

AConnection Conversation ManagerCorrect

Connection Conversation Manager is the core service responsible for processing calls, managing voicemail delivery, and sending notifications including email alerts. Because it reads SMTP configuration at startup, any change to the SMTP server settings requires a restart of this service before the new configuration takes effect.

BConnection Mixer

Connection Mixer handles audio mixing and transcoding for voice messages and is not involved in SMTP or email notification processing.

CConnection SNMP Agent

Connection SNMP Agent manages SNMP-based monitoring and alerting, which is unrelated to SMTP mail server configuration.

DConnection Administration

Connection Administration is the web-based administrative interface process and does not handle outbound email or voicemail notification delivery.

ENo services need to be restarted

A service restart is required because Connection Conversation Manager caches the SMTP configuration at startup and will not pick up changes dynamically.

Concept tested: Unity Connection service restart after SMTP configuration

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag/b_15cucsag_chapter_01110.html

Topics

#SMTP configuration#Connection Conversation Manager#serviceability restart#Unity Connection

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