220-801 Exam Questions

Which of the following malicious software types will create multiple pop-ups on a computer?

On which of the following transmission media types can LC connectors be found?

Which of the following network connections would use a standard POTS line to both send and receive Internet packets? (Select TWO).

Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?

A customer states their computer was fine until yesterday when they heard a pop noise and the computer stopped working. Which of the following components should the technician test...

A technician just finished installing a new printer on an end user's computer. Which of the following will enable the technician to see the test page option for the printer?

An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free sp...

A customer's computer crashes consistently when a specific application is launched. The technician has looked at the computer and confirmed the cause of the crash. Which of the fol...

Which of the following services processes print requests and sends them to the printer?

A user reports that their UPS is making a loud beeping sound. Which of the following would cause this problem?

After a technician installs a video card, which of the following should the technician configure NEXT?

A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default?

Which of the following should a technician do NEXT after reporting an incident?

Which of the following MUST be configured when trying to start a machine with a DVD?

After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?

Which of the following interfaces are used to simultaneously transfer video and audio at high rates?

Which of the following uses a single connector to deliver both video and audio?

Which of the following would allow for multiple computers to share a display and input devices?

Which of the following connector types uses a single RCA style connector?

When a power supply does not meet minimum requirements for a motherboard, which of the following can happen?

The SODIMM memory form factor is generally used in which of the following?

A composite cable connects to which of the following connectors?

Please click on the exhibit button. Which of the following connector types is displayed?

Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on t...

Which of the following characteristics BEST differentiates a Home Theatre PC from a CAD PC?

When comparing analog display inputs to digital display inputs, which of the following is an advantage that digital has over analog?

Ann, a home user, would like to connect her laptop display to her home HD television. Which of the following is the BEST solution?

A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following...

A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?

Which of the following technologies is responsible for communication with the CPU?

Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and reports that everything on the new display is fuzzy. Which of the following descr...

Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the syst...

Which of the following external ports would a technician use to connect a keyboard? (Select TWO).

A technician has 2GB of data that needs to be backed up from a customer's Windows 7 computer. Which of the following storage media should the technician use?

Which of the following adapter types uses a 7-pin cable to transmit video signals?

A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following should the technician do FIRST?

Which of the following types of device cable types are used to connect output devices such as printers and scanners?

USB 2.0 and which of the following ports share the same connector?

Which of the following RAM types supports triple channel configurations?

Which of the following devices would provide protection for electronic equipment in an area prone to intermittent, unstable power?

Which of the following are factors when designing a home theater PC?

Joe, a customer, requests that the desktop system he is buying is able to be used at his vacation home in another country, as well as his regular home. The technician is aware that...

Which of the following expansion slots is MOST commonly used for high-end video cards?

Which of the following technologies can be accessed through the DisplayPort? (Select TWO).

Which of the following connections are typically on the external PC chassis? (Select TWO).

A technician is building a gaming PC for a user. The user wants to dual boot between Windows XP 32-bit and a 64-bit version of Windows 7 as some of the games require XP. The user r...

ECC memory offers which advantage over non-ECC memory?

Which of the following locations stores the boot sequence for a desktop computer?

Thermal paste is used with which of the following components?

Ann, a customer, requests a high-capacity, cost effective backup media that she can administer and store offsite with no assistance. Which of the following media types would BEST m...