220-801 Exam Questions

A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than...

A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be load...

A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

A user can no longer launch their word processing program. The program worked fine yesterday. Which of the following options could BEST be used to fix the word processing program?

The contrast ratio for an LCD monitor is BEST defined as the ratio between:

A technician arrives in Germany and discovers that when their PC is plugged into the outlet, no power is received. Which of the following actions should the technician take to get...

Which of the following technologies is the MOST secure form of wireless encryption?

The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST l...

Which of the following processing types allows two instructions to be received and processed nanoseconds apart?

Which of the following operating system types will allow a user to utilize 16GB of RAM if installed on a PC workstation?

A technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?

Which of the following cable types delivers a signal over a single pin connector?

Which of the following devices would allow a technician to utilize a single mouse, keyboard, and display to control numerous tower PCs?

Modern desktop computer systems require the following to properly dissipate heat (Select TWO):

A memory type typically used in high end workstations and not generally found in consumer grade PCs is:

Which of the following types of software protection will help mitigate any threats coming from worms or Trojans?

Which of the following characteristics must be matched depending on the specifications of the power grid for the country a PSU will be utilized in?

A company printer is used to print payroll checks on paper forms with carbon backing. Which of the following is the BEST type of printer for this scenario?

A technician has had several support requests for one PC. The technician has reseated the PCI cards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs...

Which of the following ports is the default for HTTP?

Which of the following is the correct connector for an internal floppy drive?

Which of the following printers requires a specialized paper in order to operate?

A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?

A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?

Users in an office routinely work with large graphics files. Which of the following preventive maintenance tools can assist in maintaining system performance?

A Windows 7 user has documents spread throughout multiple hard drives and wishes to organize and search them in one panel. Which of the following features should they be shown?

A user reports that they walked away from their laptop for 30 minutes and when they came back the screen was very dim. The user tried moving the mouse and increasing the brightness...

Which of the following connectors is commonly used on a shielded twisted pair cable?

A technician has installed a new driver on a computer. Upon rebooting the computer, a stop error occurs before the technician can log back in. Which of the following would be the B...

Which of the following is the MAXIMUM cable length for 802.3 Ethernet?

Which of the following occurs during POST?

Which of the following protocols is used to assign an IP address to a host?

A customer wants to use a Microsoft virtual solution on an existing high-end graphics workstation. Which of the following is required to accomplish this task?

When replacing a print head in an impact printer, special care MUST be given to adjustinG.

A technician needs to harden a wireless small office home office (SOHO) network so that internal IP addresses are hidden from Internet users. Which of the following should the tech...

Which of the following protocols is used to resolve an IP address to domain name?

Which of the following devices would MOST likely require a serial adapter to be installed on a modern PC?

The user turns on the computer and hears a popping sound and detects a burning smell. The system will not power on. Which of the following is the MOST likely problem?

Which of the following can be hot-swappable?

Which of the following wireless security techniques is the MOST secure?

Which of the following technologies has the HIGHEST potential throughput?

After plugging in and installing drivers for a wireless bar code reader, which of the following is the LAST step needed to configure the device?

Which of the following ports is BEST to use when adding a network printer in Windows XP?

Which of the following memory modules uses a 240-pin connector?

Which of the following are potential sources of EMI? (Select TWO).

Which of the following drive connections uses a ribbon cable with a 40-pin connector? (Select TWO).

Which of the following is a characteristic of a serial I/O port?

Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option?

A user wants to install a new game and needs to make sure the proper version of DirectX is installed. Which of the following is the BEST way to check for the DirectX version?

Which of the following methods can be used to apply a file system to a hard drive partition? (Select TWO).