220-801 · Question #831
A technician has had several support requests for one PC. The technician has reseated the PCI cards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the…
The correct answer is D. Excessive Heat. The key contextual clue is location: a cafeteria kitchen generates significantly more heat than office or classroom environments due to cooking equipment, ovens, and poor airflow. Excessive ambient heat causes hardware components to overheat, leading to instability, component…
Question
A technician has had several support requests for one PC. The technician has reseated the PCI cards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC's issue?
Options
- AFaulty RAM
- B240 volt Kitchen outlets
- CPower Brownouts
- DExcessive Heat
How the community answered
(28 responses)- A14% (4)
- B25% (7)
- C7% (2)
- D54% (15)
Explanation
The key contextual clue is location: a cafeteria kitchen generates significantly more heat than office or classroom environments due to cooking equipment, ovens, and poor airflow. Excessive ambient heat causes hardware components to overheat, leading to instability, component failure, and recurring issues like the ones described. The fact that only this specific PC (not others in cooler areas) is affected rules out building-wide power issues or a defective product line. Faulty RAM would typically show consistent errors rather than location-dependent failures.
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