A user can no longer launch their word processing program. The program worked fine yesterday. Which of the following options could BEST be used to fix the word processing program?

The correct answer is D. System Restore. System Restore allows Windows to roll back system files, registry settings, and installed programs to a previous restore point - effectively undoing recent changes that may have broken the application. Since the program worked yesterday, using System Restore to revert to a…

Hardware and network troubleshooting

Question

Options

ASafe Mode
BAutomated System Recovery
CLast Known Good Configuration
DSystem Restore

How the community answered

(29 responses)

A
7% (2)
B
3% (1)
D
90% (26)

Explanation

System Restore allows Windows to roll back system files, registry settings, and installed programs to a previous restore point - effectively undoing recent changes that may have broken the application. Since the program worked yesterday, using System Restore to revert to a point from before the issue occurred is the most targeted and appropriate fix. Safe Mode is used to diagnose startup issues, not repair applications. Last Known Good Configuration is a legacy boot option (relevant mainly in Windows XP) that restores registry hive settings at login, but it does not restore user-level application states. Automated System Recovery is a more drastic full-system backup restore, not suited for a single application issue.

Topics

#System Restore#software troubleshooting#Windows recovery tools

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