CompTIA
220-801 · Question #886
Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on the Blu-Ray player…
The correct answer is B. The Blu-Ray player is plugged into the wrong port on the back of the PC. F. The technician that installed the USB 3.0 expansion card forgot to install the USB 3.0 driver. The possible causes might be that the Blu-ray players was plugged into the firewire port mistakenly or the technician that installed USB 3.0 expansion card forgot to install the drivers for
Hardware and network troubleshooting
Question
Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on the Blu-Ray player, he notices the "USB 2.0 Device" pop up in the Windows System Tray. Which of the following are probable causes? (Select TWO).
Options
- AA virus is attacking the USB 3.0 driver, forcing it to operate in USB 2.0 mode only.
- BThe Blu-Ray player is plugged into the wrong port on the back of the PC.
- CThe Blu-Ray player was mistakenly plugged into the FireWire port.
- DThe Bluetooth connection from a nearby mobile device is interfering with the Blu-Ray player.
- EThe Blu-Ray player had a DVD loaded into it and this caused the computer to malfunction.
- FThe technician that installed the USB 3.0 expansion card forgot to install the USB 3.0 driver.
How the community answered
(14 responses)- A14% (2)
- B79% (11)
- C7% (1)
Explanation
The possible causes might be that the Blu-ray players was plugged into the firewire port mistakenly or the technician that installed USB 3.0 expansion card forgot to install the drivers for
Topics
#USB 3.0#device drivers#port identification#USB troubleshooting
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