220-1202 · Question #70
A user reports getting a BSOD error on their computer at least twice a day. Which of the following should the technician use to determine the cause?
The correct answer is A. Event Viewer. Event Viewer logs system errors, including the critical events that lead up to and include Blue Screen of Death (BSOD) incidents. By reviewing the "System" and "Application" logs, especially the error entries and any bugcheck codes, you can identify the faulting driver…
Question
A user reports getting a BSOD error on their computer at least twice a day. Which of the following should the technician use to determine the cause?
Options
- AEvent Viewer
- BPerformance Monitor
- CSystem Information
- DDevice Manager
How the community answered
(17 responses)- A65% (11)
- B6% (1)
- C18% (3)
- D12% (2)
Explanation
Event Viewer logs system errors, including the critical events that lead up to and include Blue Screen of Death (BSOD) incidents. By reviewing the "System" and "Application" logs, especially the error entries and any bugcheck codes, you can identify the faulting driver, service, or hardware component responsible for the crashes.
Topics
Community Discussion
No community discussion yet for this question.