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220-1202 · Question #64

A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is…

The correct answer is C. The bandwidth is not fast enough. Streaming HD video requires substantial network throughput, typically several Mbps. With only a 3G connection showing two bars, the available bandwidth is likely too limited or inconsistent to sustain an HD stream, resulting in timeouts.

Submitted by layla.eg· Mar 30, 2026Software Troubleshooting

Question

A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

Options

  • AThe user does not have Wi-Fi enabled.
  • BThe website's subscription has run out.
  • CThe bandwidth is not fast enough.
  • DThe mobile device storage is full.

How the community answered

(44 responses)
  • A
    7% (3)
  • B
    23% (10)
  • C
    59% (26)
  • D
    11% (5)

Explanation

Streaming HD video requires substantial network throughput, typically several Mbps. With only a 3G connection showing two bars, the available bandwidth is likely too limited or inconsistent to sustain an HD stream, resulting in timeouts.

Topics

#Mobile connectivity#3G network#Streaming bandwidth#Network troubleshooting

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