CompTIA
220-1202 · Question #195
When a user navigates to comptiaa.org, pop-up messages indicate that the computer is infected with adware. A technician scans the computer for malware and does not find an infection. Which of the foll
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Submitted by ravi_2018· Mar 30, 2026Software Troubleshooting
Question
When a user navigates to comptiaa.org, pop-up messages indicate that the computer is infected with adware. A technician scans the computer for malware and does not find an infection. Which of the following should the technician do before returning the computer to the user?
Options
- AClear the browser's cached data and recent history.
- BSign in to the company's cloud workspace application.
- CInstall corporate DNS security software
- DEnable private mode for using the internet.
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Topics
#Browser troubleshooting#Browser cache#Adware cleanup#Web browser security