CompTIACompTIA
220-1202 · Question #166
220-1202 Question #166: Real Exam Question with Answer & Explanation
The correct answer is B: Roll back the updates.. Rolling back the updates will revert the system to its previous stable state, preventing further crashes and allowing investigation into the issue caused by the recent OS patch.
Submitted by kwame.gh· Mar 30, 2026Software Troubleshooting
Question
A computer frequently crashes after an OS patch. Which of the following actions should a technician take to prevent further crashes and look into the issue?
Options
- APerform a System Restore.
- BRoll back the updates.
- CApply the optional patches.
- DChange the startup sequence.
Explanation
Rolling back the updates will revert the system to its previous stable state, preventing further crashes and allowing investigation into the issue caused by the recent OS patch.
Topics
#OS troubleshooting#Update rollback#Patch management
Community Discussion
No community discussion yet for this question.