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CompTIA

220-1202 · Question #124

A client reports that their browser's home page changed. Every time they run an internet search, the results returned are from unfamiliar websites. Which of the following actions should a technician…

The correct answer is D. Uninstall malicious extensions E. Reset browser startup page. Uninstalling malicious extensions can remove unwanted changes and stop further hijacking Resetting the browser startup page restores the original home page and removes unwanted

Submitted by yuki_2020· Mar 30, 2026Software Troubleshooting

Question

A client reports that their browser’s home page changed. Every time they run an internet search, the results returned are from unfamiliar websites. Which of the following actions should a technician take first to resolve the issue? (Choose two.)

Options

  • AClear the browsing history
  • BRun operating system updates
  • CCheck the system date and time
  • DUninstall malicious extensions
  • EReset browser startup page
  • FRestart the user's machine

How the community answered

(22 responses)
  • C
    5% (1)
  • D
    86% (19)
  • F
    9% (2)

Explanation

Uninstalling malicious extensions can remove unwanted changes and stop further hijacking Resetting the browser startup page restores the original home page and removes unwanted

Topics

#Browser hijacking#Malicious browser extensions#Browser settings reset

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