220-1202 Exam Questions

A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is...

A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the serve...

A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. Which of the following should the technician do first?

MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of...

Which of the following is found in an MSDS sheet for a battery backup?

The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged in...

A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training?

Which of the following is used to detect and record access to restricted areas?

An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely th...

Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?

Which of the following types of social engineering attacks sends an unsolicited text message to a user's mobile device?

A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-ba...

A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?

Which of the following is a Linux command that is used for administrative purposes?

A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following...

A small office reported a phishing attack that resulted in a malware infection. A technician is investigating the incident and has verified the following: - All endpoints are updat...

Which of the following describes a vulnerability that has been exploited before a patch or remediation is available?

A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?

A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found. Which of the following acti...

An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this...

A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost. Which of the following is the best way to prevent unauthorized acces...

Which of the following is the quickest way to move from Windows 10 to Windows 11 without losing data?

Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. Which of the following should a help...

An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash. Which of the following tools should a technician us...

Which of the following filesystem types does the Linux OS use?

Which of the following methods would make data unrecoverable but allow the drive to be repurposed?

After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the...

Users are reporting that an unsecured network is broadcasting with the same name as the normal wireless network. They are able to access the internet but cannot connect to the file...

A computer technician is implementing a solution to support a new internet browsing policy for a customer's business. The policy prohibits users from accessing unauthorized website...

Recently, the number of users sharing smartphone passcodes has increased. The management team wants a technician to deploy a more secure screen lock method. Which of the following...

An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote conn...

Which of the following provides information to employees, such as permitted activities when using the organization's resources?

A technician needs to install an operating system on a large number of workstations. Which of the following is the fastest method?

A user is working from home and is unable to access work files on a company laptop. Which of the following should a technician configure to fix the network access issue?

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this is...

Which of the following is an example of an application publisher including undisclosed additional software in an installation package?

A technician needs to map a shared drive from a command-line interface. Which of the following commands should the technician use?

A help desk team was alerted that a company-owned cell phone has an unrecognized password- cracking application. Which of the following should the help desk team do to prevent furt...

Which of the following is used in addition to a password to implement MFA?

A technician is preparing to replace the batteries in rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs t...

A technician is setting up a surveillance system for a customer. The customer wants access to the system's web interface on the LAN via the system's IP address. Which of the follow...

A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?

A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information....

Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?

A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

Every time a user loads a specific spreadsheet, their computer is temporarily unresponsive. The user also notices that the title bar indicates the applications are not responding....

A user frequently misplaces their Windows laptop and is concerned about it being stolen. The user would like additional security controls on their laptop. Which of the following is...

Which of the following is used to apply corporate restrictions on an Apple device?

A user's new smartphone is not staying charged throughout the day. The smartphone charges fully every night. Which of the following should a technician review first to troubleshoot...