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220-1201 · Question #258

A technician sets up a conference room projector that begins to intermittently flicker. The projector is connected to a laptop via an HDMI cable. When the technician connects the laptop to a monitor…

The correct answer is D. Check and configure the refresh rate settings. Adjusting the refresh rate settings can resolve flickering issues caused by incompatibility between the projector’s supported refresh rates and the laptop’s output, ensuring stable display

Submitted by takeshi77· Mar 30, 2026Hardware and Network Troubleshooting

Question

A technician sets up a conference room projector that begins to intermittently flicker. The projector is connected to a laptop via an HDMI cable. When the technician connects the laptop to a monitor using the same cable, the issue persists. Which of the following steps should the technician take to troubleshoot the display issue?

Options

  • AAdjust the resolution settings on the laptop.
  • BSwap the HDMI cable with a new one.
  • CReplace the projector.
  • DCheck and configure the refresh rate settings.

How the community answered

(13 responses)
  • A
    15% (2)
  • C
    8% (1)
  • D
    77% (10)

Explanation

Adjusting the refresh rate settings can resolve flickering issues caused by incompatibility between the projector’s supported refresh rates and the laptop’s output, ensuring stable display

Topics

#Display troubleshooting#Flickering display#Refresh rate settings#HDMI connectivity

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