220-1201 · Question #257
220-1201 Question #257: Real Exam Question with Answer & Explanation
The correct answer is A: Clean the connection port.. Cleaning the connection port can resolve issues caused by dirt, debris, or corrosion interfering with the phone’s charging and data connection, which can cause integration features to stop and
Question
A user reports that a phone's integration features consistently stop and restart when charging the phone in a car. A technician checks the phone and finds no malicious applications. Which of the following should the technician do to fix the issue?
Options
- AClean the connection port.
- BReplace the cable with a longer cable.
- CReinstall MDM software on the phone.
- DDischarge the battery.
Explanation
Cleaning the connection port can resolve issues caused by dirt, debris, or corrosion interfering with the phone’s charging and data connection, which can cause integration features to stop and
Topics
Community Discussion
No community discussion yet for this question.