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220-1201 · Question #243

A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?

The correct answer is D. Go to the Display settings and configure the external monitor as extended. By default, Windows often mirrors (duplicates) the laptop display. In Display settings, you can change the multiple-display option from “Duplicate” to “Extend”, enabling the second monitor to act as additional workspace rather than showing the same content.

Submitted by rania.sa· Mar 30, 2026Hardware and Network Troubleshooting

Question

A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?

Options

  • AUse the Add New Hardware assistant to add the monitor and set up the required settings.
  • BPurchase a docking station to connect both the laptop and the monitor.
  • CConfigure the Windows tiling feature to display multiple windows.
  • DGo to the Display settings and configure the external monitor as extended.

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    16% (3)
  • D
    74% (14)

Explanation

By default, Windows often mirrors (duplicates) the laptop display. In Display settings, you can change the multiple-display option from “Duplicate” to “Extend”, enabling the second monitor to act as additional workspace rather than showing the same content.

Topics

#External monitor setup#Display modes#Windows display configuration

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