CompTIA
220-1102 · Question #92
An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following sho
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Hardware and network troubleshooting
Question
An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?
Options
- AVerify all third-party applications are disabled
- BDetermine if the device has adequate storage available.
- CCheck if the battery is sufficiently charged
- DConfirm a strong internet connection is available using Wi-Fi or cellular data
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Topics
#OS Update#Android#Troubleshooting#Network Connectivity