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220-1102 · Question #90

220-1102 Question #90: Real Exam Question with Answer & Explanation

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Software Troubleshooting

Question

A technician is investigating an employee's smartphone that has following symptoms: The device is hot, even when it is not in use. Applications crash, especially when others are launched. Certain applications, such as GPS, are in portrait mode when they should be in landscape mode. Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Choose two.)

Options

  • ATurn on autorotation
  • BActivate airplane mode
  • CClose unnecessary applications
  • DPerform a factory reset
  • EUpdate the device's operating system
  • FReinstall the applications that have crashed

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Topics

#Mobile device troubleshooting#Application management#Resource management#Screen orientation
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