nerdexam
CompTIACompTIA

220-1102 · Question #776

220-1102 Question #776: Real Exam Question with Answer & Explanation

The correct answer is A: Extensions/add-ins. The user should configure extensions/add-ins. Since the issue involves a browser plug-in, checking if the extension or add-in is enabled or properly configured can resolve the issue. If the plug-in is disabled, the OTP prompt will not appear as expected.

Software Troubleshooting

Question

A user downloads an application with a plug-in that is designed to automatically prompt for an OTP when the user browses to a specific website. The plug-in installs without any warnings or errors. The first time the user goes to the site, the prompt does not open, and the user cannot access the site. Which of the following browser settings should the user configure?

Options

  • AExtensions/add-ins
  • BCertificate validity
  • CProxy settings
  • DTrusted sources

Explanation

The user should configure extensions/add-ins. Since the issue involves a browser plug-in, checking if the extension or add-in is enabled or properly configured can resolve the issue. If the plug-in is disabled, the OTP prompt will not appear as expected.

Topics

#Browser extensions#Application troubleshooting#Web browser configuration

Community Discussion

No community discussion yet for this question.

Full 220-1102 PracticeBrowse All 220-1102 Questions