A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the…

Changing the DNS address to a public resolver like 1.1.1.1 (Cloudflare DNS) can bypass internal DNS servers that might be configured to redirect or block access to specific update sites through the proxy, potentially allowing the traffic to reach the update server. This action attempts to resolve the site's IP address independently of the company's internal DNS or proxy filtering mechanisms.

Updating Group Policy (GP) would require administrative access and changes to the central network configuration, which is not a troubleshooting step a technician would typically perform locally to bypass a proxy.

Adding the site to the client's exceptions list typically refers to browser-specific settings and would not bypass a company-wide proxy system blocking software updates.

Verifying the software license is current does not address the technical issue of the proxy blocking network traffic to the update site.