A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop t

The correct answer is B. SSH. SSH (Secure Shell) provides encrypted command-line access to a remote Linux server without relying on a graphical interface. Since the GUI is crashing, any remote desktop protocol that depends on it-including VNC (which requires a functioning display manager)-would also fail. SFT

Software Troubleshooting

Question

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

Options

ASFTP
BSSH
CVNC
DMSRA

How the community answered

(47 responses)

A
15% (7)
B
72% (34)
C
9% (4)
D
4% (2)

Explanation

SSH (Secure Shell) provides encrypted command-line access to a remote Linux server without relying on a graphical interface. Since the GUI is crashing, any remote desktop protocol that depends on it-including VNC (which requires a functioning display manager)-would also fail. SFTP is a file-transfer protocol, not an interactive management session. MSRA (Microsoft Remote Assistance) is a Windows-only tool irrelevant to Linux. SSH operates independently of the GUI, making it the reliable method for diagnosing and fixing server issues when the graphical environment is unstable.

Topics

#Linux#Remote Access#Troubleshooting#SSH

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