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220-1102 · Question #514

A user's Windows 10 workstation with an HDD is running really slowly. The user has opened, closed, and saved many large files over the past week. Which of the following tools should a technician use…

The correct answer is A. Disk Defragment. When an HDD is running slowly due to frequent file operations, Disk Defragmenter is the appropriate tool to reorganize fragmented data into contiguous blocks, improving read/write performance.

Software Troubleshooting

Question

A user's Windows 10 workstation with an HDD is running really slowly. The user has opened, closed, and saved many large files over the past week. Which of the following tools should a technician use to remediate the issue?

Options

  • ADisk Defragment
  • BRegistry Editor
  • CSystem Information
  • DDisk Cleanup

How the community answered

(27 responses)
  • A
    81% (22)
  • B
    4% (1)
  • C
    4% (1)
  • D
    11% (3)

Why each option

When an HDD is running slowly due to frequent file operations, Disk Defragmenter is the appropriate tool to reorganize fragmented data into contiguous blocks, improving read/write performance.

ADisk DefragmentCorrect

Disk Defragmenter (or Optimize Drives in Windows 10) reorganizes fragmented files on an HDD into contiguous blocks, which reduces the time it takes for the read/write head to access data and significantly improves system performance.

BRegistry Editor

Registry Editor is used to modify the Windows registry and is not a tool for optimizing disk performance or addressing file fragmentation.

CSystem Information

System Information provides details about the system's hardware and software configuration but offers no functionality to remediate performance issues related to disk fragmentation.

DDisk Cleanup

Disk Cleanup removes unnecessary files to free up disk space but does not address the issue of file fragmentation, which is the primary cause of slow performance from scattered file pieces.

Concept tested: Disk defragmentation for HDDs

Source: https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-047f4a5c-5bf7-9387-2f3b-466a047d1b65

Topics

#HDD performance#Disk fragmentation#Windows tools#Performance troubleshooting

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