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CompTIA

220-1102 · Question #507

A technician is installing software on a user's workstation. The installation fails due to incompliance with the HCL. Which of the following components is most likely causing the installation to…

The correct answer is B. CPU E. RAM. When software installation fails due to Hardware Compatibility List (HCL) incompliance, the CPU and RAM are the components most frequently associated with meeting minimum system requirements for software.

Software Troubleshooting

Question

A technician is installing software on a user's workstation. The installation fails due to incompliance with the HCL. Which of the following components is most likely causing the installation to fail? (Choose two.)

Options

  • ANIC
  • BCPU
  • CPSU
  • DKVM
  • ERAM
  • FDVI

How the community answered

(34 responses)
  • A
    3% (1)
  • B
    88% (30)
  • C
    3% (1)
  • D
    6% (2)

Why each option

When software installation fails due to Hardware Compatibility List (HCL) incompliance, the CPU and RAM are the components most frequently associated with meeting minimum system requirements for software.

ANIC

A NIC (Network Interface Card) is for network connectivity and rarely causes HCL issues for general software installation.

BCPUCorrect

The CPU (processor) is fundamental for software execution, and an incompatible or underpowered CPU can prevent software from installing or running according to HCL specifications.

CPSU

A PSU (Power Supply Unit) provides power to components but does not directly impact software compatibility with the HCL.

DKVM

A KVM (Keyboard, Video, Mouse) switch is an input/output peripheral and has no bearing on software HCL compliance.

ERAMCorrect

RAM (memory) is crucial for software operations, and insufficient or incompatible RAM is a common reason for HCL failures and software installation issues.

FDVI

DVI (Digital Visual Interface) is a video connector standard and does not affect software's HCL requirements.

Concept tested: Hardware Compatibility List (HCL) components

Source: https://learn.microsoft.com/en-us/windows-server/get-started/hardware-compatibility-list

Topics

#Software installation#Hardware compatibility list (HCL)#System requirements#Troubleshooting software

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