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220-1102 · Question #213
220-1102 Question #213: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
The web browsing speed on a customer's mobile phone slows down every few weeks and then returns to normal after three or four days. Restarting the device does not usually restore performance. Which of the following should a technician check FIRST to troubleshoot this issue?
Options
- AData usage limits
- BWi-Fi connection speed
- CStatus of airplane mode
- DSystem uptime
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Topics
#Mobile device troubleshooting#Wi-Fi performance#Network speed#Intermittent connectivity