CompTIACompTIA
220-1102 · Question #170
220-1102 Question #170: Real Exam Question with Answer & Explanation
Sign in or unlock 220-1102 to reveal the answer and full explanation for question #170. The question stem and answer options stay visible for context.
Software Troubleshooting
Question
A BSOD appears on a user's workstation monitor. The user immediately presses the power button to shut down the PC, hoping to repair the issue. The user then restarts the PC, and the BSOD reappears, so the user contacts the help desk. Which of the following should the technician use to determine the cause?
Options
- AStop code
- BEvent Viewer
- CServices
- DSystem Configuration
Unlock 220-1102 to see the answer
You've previewed enough free 220-1102 questions. Unlock 220-1102 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#BSOD#Stop code#Windows troubleshooting#System crashes