A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

Question

Options

• AThe technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen
• BThe technician clicks on the frozen application and presses and holds the Esc key on the
• CThe technician opens Finder, navigates to the Applications folder, locates the application that is
• DThe technician opens the Apple icon menu, selects Force Quit, selects the frozen application in

• A
  3% (1)
• B
  8% (3)
• C
  3% (1)
• D
  87% (33)

Explanation

On macOS, the spinning rainbow cursor (sometimes called the 'beach ball') indicates an unresponsive application. The correct way to force quit is: click the Apple menu (top-left corner) > Force Quit > select the frozen app > click Force Quit. Alternatively, the keyboard shortcut Command+Option+Escape opens the Force Quit window directly. Option A is incorrect because Ctrl+Alt+Del is a Windows shortcut and does not work on macOS. Option B is incorrect because holding Esc does not force quit applications in macOS. Option C is incorrect because navigating to the Applications folder in Finder does not provide a mechanism to force close a running frozen process.

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