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220-1102 · Question #16

220-1102 Question #16: Real Exam Question with Answer & Explanation

The correct answer is C: dfrgui exe. To address a slow PC suspected of having a badly fragmented hard drive, the technician should use the dfrgui.exe utility.

Software Troubleshooting

Question

A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?

Options

  • Aresmon exe
  • Bmsconfig.extf
  • Cdfrgui exe
  • Dmsmfo32.exe

Explanation

To address a slow PC suspected of having a badly fragmented hard drive, the technician should use the dfrgui.exe utility.

Common mistakes.

  • A. resmon.exe is the Resource Monitor, used to view real-time performance data for CPU, memory, disk, and network, but it does not defragment drives.
  • B. msconfig.exe is the System Configuration utility, used to manage startup options, boot processes, services, and startup programs; 'msconfig.extf' is not a valid command for defragmentation.
  • D. msmfo32.exe is not a standard Windows utility for defragmentation or system maintenance.

Concept tested. Disk defragmentation utility

Reference. https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-49c7161b-10f7-18ee-447b-117c60317e07

Topics

#Disk Defragmentation#Performance Troubleshooting#Windows Utilities

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