220-1102 · Question #157
A suite of security applications was installed a few days ago on a user's home computer. The user reports that the computer has been running slowly since the installation. The user notices the hard dr
The correct answer is B. Performance Monitor to check for resource utilization. The first step that should be taken when troubleshooting the issue of a slow computer after installing a suite of security applications is to check the resource utilization using Performance Monitor. This will allow to see the usage of CPU, memory, and disk space, and identify if
Question
A suite of security applications was installed a few days ago on a user's home computer. The user reports that the computer has been running slowly since the installation. The user notices the hard drive activity light is constantly solid. Which of the following should be checked FIRST?
Options
- AServices in Control Panel to check for overutilization
- BPerformance Monitor to check for resource utilization
- CSystem File Checker to check for modified Windows files
- DEvent Viewer to identify errors
How the community answered
(25 responses)- A8% (2)
- B76% (19)
- C12% (3)
- D4% (1)
Explanation
The first step that should be taken when troubleshooting the issue of a slow computer after installing a suite of security applications is to check the resource utilization using Performance Monitor. This will allow to see the usage of CPU, memory, and disk space, and identify if any specific process or application is causing high resource usage.
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